SellerSentry blog · 2026-09-14

How to report counterfeits on Etsy

Etsy's reporting portal moves faster than most marketplaces when the claim is formatted correctly. The rights owner, the registration, and the exact listing URLs are the whole game.

Start with the reporting portal

Etsy routes intellectual property complaints through its reporting portal, not through support tickets. A support agent cannot remove a listing; the portal creates a legal case with a tracking number. File there first, every time.

Match the claim to what was stolen

Handmade-style marketplaces lean toward copyright. If the seller copied your product photography, that is usually the fastest claim. Brand name misuse in titles and tags is a trademark claim. Pick one basis per filing and keep the evidence tight.

Expect a counter-notice window

After a removal, the seller can file a counter-notice. Most counterfeit sellers never do, because a false counter-notice carries legal risk. When one arrives, the platform steps out and the dispute becomes direct, so keep your original evidence organized.

Watch for the re-list

Etsy sellers who lose a listing frequently open a second shop within days. Save the shop name, the listing style, and the photo set. Pattern recognition across shops is what turns single removals into network takedowns.

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